Terms of reservations and subscription sign-ups

Effective from 14 October 2026. Purchases in the shop are governed by the shop terms.

1. Who runs reservations and sign-ups

Reservations and sign-ups on the nagori website are run by Desta Biuro Rachunkowe Anna Frąckowiak, ul. Żubrowa 16, 86-005 Trzciniec, tax ID (NIP) 9532571297, statistical number (REGON) 362629157, a business registered in the Central Register and Information on Economic Activity (CEIDG). Contact: kontakt@nagori.pl, phone +48 737 475 744. (“we”).

2. What a reservation is

• A reservation is a free and non-binding notice that you would like to buy selected products from the first batch.
• A reservation is neither an order nor a sales contract. You do not pay for it and you do not have to buy anything later.
• To make a reservation we need your first name and email address. Phone number, town and comments are optional.

3. What happens after you reserve

• After you send the form, you will receive an email confirming your reservation, with its number.
• When the products become available (planned: December 2026), we will send you a link to place your order. Prices will be the same as at the time of your reservation. You will also receive a personal −10% code for your first order, valid for 14 days.
• The discount is valid for 14 days from when the link is sent and applies to your first order.
• If a product is not available or the launch is delayed, we will let you know by email.

4. Cancellation

You can cancel your reservation at any time: just send an email to kontakt@nagori.pl, or simply do not place an order after you receive the link. This costs you nothing.

5. Order and sales contract

A sales contract is concluded only when you place and pay for an order, under the shop terms (including the right to withdraw from the contract within 14 days).

6. Subscription sign-up

• Signing up for the subscription is free and non-binding. It is neither an order nor a contract.
• When you sign up, you choose the pack size, how often deliveries come (every week, every two weeks or once a month) and the tea profile. The price per delivery is the one in force when you sign up or last change your choice.
• After signing up you will receive a confirmation email with a link to manage your subscription. Using this link you can change your choice or cancel, at no cost.
• When the products become available (planned: December 2026), we will send you a link to activate your subscription. All deliveries in the first month after activation will be 25% cheaper.
• The contract for delivering tea by subscription will be concluded only on activation and first payment, under the subscription terms. You will be able to end the subscription at any time, with no notice period.

7. Personal data

How we process personal data is described in our privacy policy.

8. Questions and complaints

Send any comments about reservations to kontakt@nagori.pl. We will reply within 14 days, usually sooner.